FAQ

Basic Questions

Everything in three sentences

  • You want a website.
  • I’ll set it up from scratch.
  • I’ll teach you how to do everything yourself.

I dont have a website but I have an idea

Talk to me about your idea.

I’ll talk about web trends, about what’s feasible, and about the practicality of your proposed site. If we both agree to you using my services, then we’ll turn your idea into a website with everything you need.

If you don’t have a domain name, I’ll arrange that too.

What about a Domain Name?

You don’t have a domain name? No worries. I can arrange a domain name for you from a reliable Registrar.

If you already have a domain name, you’re halfway to having a website. All you do is tell me where that domain is registered and we’ll go from there.

* Please note – I do not deal with Crazy Domains.

I have an existing site but it’s old and tired

So let’s freshen it up!

Whatever format your existing site is in, it can be transferred into a WordPress framework. I’ll move it and then train you to manage your site yourself.

We are a group, can you work with us?

Of course! I work with a number of community organisations, and also with for-profit groups.

Once your website is set up, I will teach one person to be the Administrator, and teach another to add content to the site.

WordPress Questions

Can I manage my website myself?

Yes, you certainly can.

I work with WordPress, the ingenious and infinitely adaptable framework which offers the easiest of site creation tools. I call it the crown jewel of the content management systems.

I’ll teach you how to use it. It doesn’t take long.

Is WordPress easy to use?

WordPress is easy to use, flexible and robust enough for just about anything. Anything.

Some of the brands using WordPress are Sony, Time Magazine, Disney, eBay and Google.

Is WordPress easy to learn?

If you can manage the basic office applications on a PC or Mac then you already have the necessary skills to manage your site.

Can you compose, and send, an email? Then you can easily learn WordPress.

Framework and Theme Questions

Pricing Questions

What is a Web Concierge?

Just like a concierge in an hotel, as your Web Concierge I provide my clients with higher levels of personalised one-on-one assistance.

Concierge Activities :

  • Advice and guidance on how to accomplish your web presence goals
  • Personal training on how to accomplish key web presence goals
  • Routine site maintenance
  • Provide a one-on-one service and technical support

Should an issue require escalation, as your Concierge I will personally oversee its resolution

What does all this cost?

All prices are in Australian dollars

I charge you between $1,500 – $3,000 for

  • the website setup (either new site or transfer of existing site) and 12 months hosting
  • all training (basic, intermediate and ongoing training)
  • dedicated support
  • 12 months concierge

At the end of the 12 months, there is an annual fee of $650 – $1000 for hosting, support and concierge. You can pay annually or monthly.

The difference in payments relates to the complexity of your site.